A conversation with Dell

I just got off a chat with Dell customer support. I'm not going to provide comments and leave you to learn what you will from it. I've removed my email address for obvious reasons. Enjoy.

5:38:04 PM		Michael K	Initial Question/Comment: Please stop sending advertisements
5:38:09 PM		System	You are now being connected to an agent. Thank you for using Dell Chat
5:38:09 PM		System	Connected with CU_Rep_Mylyne
5:38:35 PM		CU_Rep_Mylyne	Welcome to Dell Sales Chat. My name is Myles . Ill be your personal sales agent today. What may i help you purchase?
5:39:02 PM		Michael K	Stop sending me advertisements
5:39:05 PM		CU_Rep_Mylyne	You can also email us at us_dhs_chat_reply@dell.com. We are available from 8am-11pm CST, Monday-Sunday. Rest assured that we’ll get back to you as soon as possible.
5:39:31 PM		CU_Rep_Mylyne	sure im gonna put a note on your profile .
5:40:06 PM		CU_Rep_Mylyne	but in order for me to do that i need to get the phone number so i can pull up your account and put a note on it .
5:40:25 PM		Michael K	You don't have an account for me. I've never purchased a Dell, and I never would.
5:42:07 PM		CU_Rep_Mylyne	alright im sorry for that .
5:42:42 PM		CU_Rep_Mylyne	well request to stop sending an advertisement to you .
5:42:58 PM		Michael K	What?
5:43:01 PM		CU_Rep_Mylyne	will there be anything else i can help you aside from that ?
5:43:03 PM		Michael K	Use punctuation
5:44:32 PM		CU_Rep_Mylyne	oh im sorry for that we are kinda having volumes of chat right now , and im sorry for the error .
5:45:14 PM		Michael K	"kinda"? Are you eleven years-old?
5:46:32 PM		CU_Rep_Mylyne	oh im sory michael for that .
5:46:52 PM		CU_Rep_Mylyne	will there be anything else i can help you ?
5:47:05 PM		Michael K	Yes. Stop sending me advertising material.

5:48:02 PM		CU_Rep_Mylyne	yes michael
5:48:54 PM		CU_Rep_Mylyne	are we still connected ?
5:48:58 PM		Michael K	"Yes Michael" what? Are you going to stop? Have you already removed me from your mailing list?
5:50:17 PM		CU_Rep_Mylyne	yes just put a note on it

5:50:31 PM

Michael K

Put a note on what? How could you possibly have done that if I haven't given you my full name or email address?

5:52:13 PM		CU_Rep_Mylyne	it shows here a last name kaan?
5:52:34 PM		Michael K	No
5:52:58 PM		CU_Rep_Mylyne	is that the one ? may i have your last name please or email address
5:53:15 PM		Michael K	MYEMAILNAME+gamesforwin@THISISWHEREIGETMYEMAIL.com

5:55:13 PM		CU_Rep_Mylyne	may i have the copmplete address please
5:55:27 PM		Michael K	That is the complete address. What are you missing?
5:55:38 PM		CU_Rep_Mylyne	i mean complete address please ?
5:55:48 PM		Michael K	Again, I ask. What is missing?

5:58:39 PM		CU_Rep_Mylyne	it shows different address on the same name .
5:59:39 PM		CU_Rep_Mylyne	i need the complete address you shows up your profile michael so i can put a note there
5:59:44 PM		CU_Rep_Mylyne	are we still connected
5:59:54 PM		Michael K	I don't have a profile
6:00:12 PM		Michael K	You do not have my home address
6:00:30 PM		Michael K	Just take the email address I gave you, and remove me from all mailing lists you have
6:00:40 PM		Michael K	It's really not that difficult to understand

6:02:27 PM		Michael K	Not if you're telling the truth
6:04:19 PM		CU_Rep_Mylyne	im so sorry for the inconvinient . but i already put a note that you dont want to recieve an advertisement from us .
6:04:24 PM		System	CU_Rep_Mylyne has left this session!
6:04:24 PM		System	The session has ended!